Resources

Below are complimentary resources designed to help you determine the best technology investments for your business. Click an item to learn more about it, then submit the short form associated with it to get it.

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Needs Assessment

Assessment: Get help to evaluate IP telephony for your business
With a complimentary, no-obligation needs assessment from SOS, you receive quick free expert advice on your options and help calculating how much and how soon your investment will pay off. To schedule an assessment or learn more email us or call us at 888-336-7671.

Whitepapers

NEW! Business Brief: Secrets of the Pros — Benefits of IP and Multimedia in the Contact Center
New technology has made the business of contact centers more competitive than ever. Learn why advanced contact centers are leaving the rest in the dust - and how to put this knowledge to work. Download...

Whitepaper: How to Evaluate Contact Center Solutions
BenchmarkPortal paper on how contact centers really choose technology, and whether to buy components from various vendors or to go with an all-in-one solution (retail value $495). Send me a free copy...

Whitepaper: Uses and Benefits of Unified Communications
See the exact time and money savings experienced by over 200 companies -- like saving 43 minutes per employee per day from more efficient message management. Get it now...

Business brief: Secrets of IP Telephony Pros
The SOS IP Communications Checklist. The 7 key steps in any voice and data migration. Download...

Whitepaper: Cisco-SOS Security Whitepaper
How to achieve security without breaking your IT budget. Email me this whitepaper. Send me this...

Whitepaper: Video Conferencing ROI Study
This 16 page study discusses real examples of ROI captured through travel reduction made possible by video conferencing technology. Send me this...

Interactive Tools

Tool: Cisco Solution Designer Tool
powered by Cisco Systems
This free online tool helps you plan and configure a customized network! A free tool from the top ranked experts in voice and data networks. Give me access...

Tool: SOS Secure Business Advisor Tool
powered by Cisco Systems
Assess your company's exposure to security threats and get product and technology recommendations. Give me access...

Tool: SOS Security Policy Builder Tool
powered by Cisco Systems
Create a network security policy designed specifically to meet your business needs. Give me access...

Events

How to Cash in on Unified Messaging
Learn how to cost-effectively implement unified messaging. More...

Seminar Replay: Show Me the Money on VoIP!
Learn the business case for moving your company to VoIP. More...

Seminar Replay: IP & Multimedia in The Contact Center
Hear Vegas.com Contact Center Manager Rob Cate describe how Vegas.com increased sales 85% with IP contact center technology, while reducing agent headcount. More...

Success Stories

IP Telephony Pays Off For Global Cash Access
SOS helps call center drive costs and customer waiting time down. Show me how...

IP Telephony Pays for Itself, Increases Customer Satisfaction at General Pool & Spa
CEO says, "this IP Telephony implementation easily paid for itself in 12 months." Read more...

More customer success stories...

CONVERGENCE: The SOS Newsletter

Stay up to date with our e-newsletter!
CONVERGENCE highlights useful news and content from SOS including whitepapers, case studies, interactive online tools, webinars, and management tips. Opt in...