New SOS Division Cuts Carrier Hassles, Costs
New unit helps regional businesses get the best deals from carriers -- by working with an industry insider
« Back to NewsroomSacramento, CA - OCTOBER 15, 2007 - Voice and data expert SOS has launched a new Carrier Services Division to help clients work with their communications service providers.
“If you want five carriers’ bid on your voice services, you have to meet with five different carriers and explain your needs five separate times. For any other services, such as data or Internet, you have to repeat this process. By working with SOS’ Carrier Services Division, you only have to take one meeting, and we take care of the rest,” says chief executive officer Gia McNutt.
“SOS acts as a broker and directly represents its clients with more than 30 different carriers.”
Heading the department is Patrick Wefers. He brings 15 years of telecommunications experience to the job, starting at AT&T in equipment sales. After five years Wefers moved over to the carrier side of the industry. He has since worked in sales, engineering, operations and management at AT&T, MCI/WorldCom and XO Communications.
“Some carriers do a better job than others. Our team knows which ones those are,” says McNutt. “And we represent the client's interest, not the carrier's.”
SOS created the Carrier Services Division to serve clients facing any of these circumstances:
- Need better customer service from their carriers.
- Need new technology and applications that will help them better serve their own clients.
- Need an unbiased approach.
- Are concerned about redundancy and disaster recovery.
- Are planning to move.
- Don't want the hassle of negotiating with carriers.
- Value a close partnership with their technology advisor.
- May not have examined their telecommunications bills in the past two years.
The new service works for all sizes of businesses. The division has contracted for as few as three analog lines for a small client, and is also serving an international company spanning the globe.