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CONVERGENCE highlights useful news and content from SOS including whitepapers, case studies, interactive online tools, webinars, and management tips.
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(Convergence)
Kodiak Roofing chooses SOS Managed IT Services and gains uptime, quick response, 20% annual savings on IT costs - plus certainty that its network is not a "ticking time bomb." More...
(Convergence for Contact Centers)
Nab a copy of the slides we presented at our Jan 16th briefing on how unified communications applications can make communications faster and simpler. More...
(Convergence)
Hear three SOS clients tell how unified communications works in the real world. More...
(Convergence for Contact Centers)
Centers that only allow contact through legacy telephone systems are getting blown away by their smarter competitors. More...
(Convergence)
If he hadn’t hurt his shoulder years ago, Rick Warren might be a master plumber today instead of Retail Business Practice Manager at SOS. More...
(Convergence for Contact Centers)
VEGAS.com took silver in an October global call center awards conference. More...
(Convergence)
(Convergence for Contact Centers)
(Convergence)
In 2007 SOS earned Cisco Customer Satisfaction Excellence status again, and remains one of Sacramento's 100 Fastest Growing Companies. Must be our Secret Sauce...
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(Convergence for Contact Centers)
We are preparing to celebrate our 15th year in business next month - and hope you will join us! More...
(Convergence)
How Chapa De Indian Health Program converged its voice and data systems — and cut at least $25,000 a year in costs. More...
(Convergence for Contact Centers)
VEGAS.com has won a national technology innovation award for call center technology that SOS helped to implement. More...
(Convergence)
Conceived by VoIP veteran Wendy Hawkins, SOS's SmartLaunch System helps front-line workers quickly learn a new phone system. More...
(Convergence for Contact Centers)
Bloodsource hired a well-known vendor to put in VoIP, but from the start there were painful problems. SOS helped make the phone system healthy again. More...
(Convergence)
Learn how Greater Nevada Credit Union's IT team resolved major telephony issues, cut costs, and improved customer service. More...
(Convergence for Contact Centers)
Learn how Greater Nevada Credit Union's IT team resolved major telephony issues, cut costs, and improved customer service.
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After implementation of an all-new system by SOS, this firm's sales rose 15 percent and payroll costs dropped. More...
(Convergence for Contact Centers)
Prosper magazine, News@Cisco, SmartBiz, TMCnet, ContactCenterWorld, TCA, and DiversityBusiness.com spotlight SOS. More...
SOS can help you get a one-time credit worth thousands of dollars on your 2006 Corporate Income Tax Return. More...
(Convergence for Contact Centers)
Learn why advanced contact centers are leaving the rest in the dust — and how to put this knowledge to work. More...
If you're outgrowing your network, you may not be ready for quick growth in 2007. More...
(Convergence for Contact Centers)
Companies that use VoIP integrated with common applications will win the hearts of customers, work smarter, and be more profitable in 2007. Here's how it works. More...
Try calling your firm anonymously from the outside. You may be surprised at what you hear. More...
The IRS has extended a tax break allowing companies to write off 2006 capital expenditures like new IP PBX phones, routers, or servers. More...
Many experts believe that, in addition to implementing an SIP firewall, packetized voice should be encrypted with an IPsec-compliant virtual private network as the packets move from one location to another. More...
Gia McNutt, CEO of SOS, has been invited to speak at the Call Center 2.O conference in San Diego on Thursday, October 12th from 2 to 2:20 p.m. More...
Are you pressured by limited resources and IT budgets to secure your corporate network? SOS and Cisco have just completed a white paper entitled Securing a Microsoft Environment With a Cisco Infrastructure-Based Security System. More...
Today Royal Electric, with annual revenues of $40 million, enjoys an additional 1% on its margins. The company attributes this 20% increase in profitability directly to the company’s new Cisco IP Communications solution, deployed by Cisco SMB Select Partner SOS. More...
As we begin our 14th year in business, SOS is making its own migration to another practice area — security. More...
How did one of the nation's leading real estate lenders roll out advanced technology for customers while keeping complexity and cost to a minimum? A new SOS case study has the answers. More...
SOS has been named a Microsoft Gold Certified Partner, the highest level of certification given by the software manufacturer. The latest news reflects the strong momentum that SOS has gained in the past year. More...
Don’t you wish you had a crystal ball to foresee the path of IP telephony in 2006? You’re in luck. SOS has already spotted five sizzling trends that will make companies more effective, not just more efficient. More...
Let’s face it. Business units, and particularly call center managers, cannot work in silos any longer. Some are fighting back with business application integration. More...
There are several ways to prevent your voice transmissions over LAN and WAN from being intercepted. But how do you sidestep the inevitable gotchas? More...
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