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Executive Team

Gia McNutt, Chief Executive Officer, co-founder - SOS, Sacramento CAGia McNutt, Chief Executive Officer, co-founder
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Lawrence McNutt, Chief Technology Officer, co-founder - SOS, Sacramento CALawrence McNutt, Chief Technology Officer, co-founder
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Rob Thornto, Business Practice Manager, Managed IT Services Business Practice - SOS, Sacramento CARob Thornton, Business Practice Manager, Managed IT Services Business Practice
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Tim Davidson, Business Practice Manager, Interactive Intelligence Business Pratice - SOS, Sacramento CATim Davidson, Business Practice Manager, Interactive Intelligence Business Practice
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Mike Stewart, Business Practice Manager, Cisco Business Practice - SOS, Sacramento CAMike Stewart, Business Practice Manager, Cisco Business Practice
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Patrick Wefers, Business Practice Manager, Carrier Services - SOS, Sacramento CAPatrick Wefers, Business Practice Manager, Carrier Services
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Gia McNutt, Chief Executive Officer, co-founder

Gia McNutt is a expert in technology solutions for business. The company she co-founded in 1992, SOS, helps northern California organizations choose and use advanced communications technology to serve customers better, work smarter, and increase profits. Her staff of 43 serves a roster of 300+ clients, including the largest city travel and tourism web site in the world.

McNutt has served as an invited speaker at dozens of business leadership events. In 2006, she was a regional winner in Ernst & Young's Entrepreneur of the Year awards. Cisco Systems awarded SOS its Customer Service Excellence designation again in 2007. The Sacramento Business Journal named SOS one of Sacramento's 100 Fastest Growing Companies again in 2007, and Prosper magazine named one of Sacramento's Top Ten Companies to Watch. Client VEGAS.com recently received a national technology innovation award for an SOS-implemented solution.

Affiliations:
McNutt holds a B.A. from Webster University.

Read about Gia McNutt in Prosper Magazine
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Lawrence McNutt, Chief Technology Officer, co-founder

Lawrence McNutt is co-founder and SOS' Chief Technology Officer. McNutt has personally guided 70 companies through deployment of solutions for converging voice, data, and business processes into one system. His teams have designed and implemented more than 200 state of the art advanced communications systems, connecting tens of thousands of users in dozens of states.

Projects have ranged from global IP contact centers to 10-person help desks with multimedia routing, custom IVR's, and CTI integration. His key innovation is development of migration strategies from TDM to IP telephony, which has been fundamental to SOS's success in converged communications. McNutt also has developed a methodology for teaching data engineers the voice business, and for teaching voice engineers the data business -- something not dealt with in schools.

McNutt has served on the Ingram Micro CTI Council, the NEC America VAR Council, and the Interactive Intelligence Advisory Council.

Certifications/Qualifications:
McNutt holds a B.S. degree from California Polytechnic State University.

Read about Lawrence McNutt in CONVERGENCE
Ask Lawrence McNutt a question about SOS solutions and service
Listen to the Podcasts: SOS Clients share how Unified Communications works in the real world


Rob Thornton, Business Practice Manager, Managed IT Services Solutions Business Practice and Business Practice Manager, Microsoft Solutions Practice

Rob Thornton, Business Practice Manager for the new SOS Managed Services Practice, knows computers from the inside out. Back in 1992 he went to work for a used-computer retailer, where he learned how to part out and refurbish mainframes and dumb terminals.

Soon his focus expanded to managed services for messaging and financial systems, as well as server and desktop support. That introduced Thornton to the consulting and networking side of the business, and the whole area of teaching business applications.

In 1999, he was hired at SOS. In time, Thornton took over the service manager job at SOS, then moved to heading the Microsoft Business Practice. He became the Cisco Business Practice Manager in 2004. He became head of the new Managed Services Practice in 2007 and continues to oversee the Microsoft Business Practice from Sacramento, CA.

Certifications/Qualifications:
Read about Rob Thornton in CONVERGENCE
Ask Rob Thornton about SOS Managed IT solutions
Ask Rob Thornton about SOS Microsoft solutions


Tim Davidson, Business Practice Manager, Interactive Intelligence Solutions Business Practice

Tim Davidson is Business Practice Manager of Interactive Intelligence Solutions technology for SOS. He sets standards for how SOS will implement new products, documents those standards and trains the staff on installations to ensure consistency.

Davidson has been working with computers for over two decades - beginning with programming games on a Commodore 64. He earned an A.S. degree in Business Administration with extra course work in accounting, and then worked as an application developer of medical software company Medsoft. He moved on to become a network engineer for the Criminal Information Sharing Alliance and a network consultant for COM-NET Technical Services. He joined SOS's Sacramento headquarters in 2001.

Certifications/Qualifications:
Read about Tim Davidson in CONVERGENCE
Ask Tim Davidson about SOS Interactive Intelligence solutions
Review the Business Brief: Defining the Benefits of IP and Multimedia in the Contact Center - Secrets of the Pros
Review the Whitepaper: How to Evaluate Contact Center Solutions - from SOS and BenchmarkPortal


Mike Stewart, Business Practice Manager, Cisco Solutions Business Practice

Mike Stewart is one of SOS's senior Cisco resources. In 2007, he took over as the Cisco Business Practice Manager in Sacramento, CA. The business practice managers at SOS spend about 70 percent of their time engineering, and 30 percent managing and mentoring the other members of their teams. It's up to the BPM to develop and enforce best practices, and lead by example.

Stewart has been with SOS for six years, but has been in the telecom industry since 1981. In addition to his decades of experience installing PBX and Key telephone systems, he has been the lead engineer on VOIP projects of all sizes.

Certifications/Qualifications:
Ask Mike Stewart about SOS Cisco solutions
Generate a free custom network reference design with Cisco's Solution Designer Tool
Review the White Paper: Achieve Security without Breaking Your IT Budget - from SOS and Cisco
Generate a network design with Cisco Solution Designer Tool - from SOS and Cisco


Patrick Wefers, Business Practice Manager, Carrier Solutions Practice

Heading SOS's Carrier Services Division is Patrick Wefers. He brings 15 years of telecommunications experience to the job, starting at AT&T in equipment sales.

After five years he moved over to the carrier side of the industry. He has since worked in sales, engineering, operations and management AT&T, MCI/WorldCom and XO Communications. Through the Carrier Services division at SOS, Wefers helps clients work with their communications service providers, acting as a broker and directly representing SOS clients with more than 30 different carriers.

Read about Patrick Wefers in CONVERGENCE
Ask Patrick Wefers about SOS carrier services