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A Sacramento Microsoft partner offering local on-staff MCSEs and MCPs

This was one of the top 2 projects I’ve ever been involved in. When I arrived, you guys were already engaged and had sized up the monolithic work to be done. I am impressed by the professionalism, and the smooth delivery of the project. It was a large project, with many elements. The fact that it went so smoothly is a testament to SOS. You guys are great.”
-Collin Reid, IT Support, Transpac International Imports

 

NEWS: SOS proudly enters Microsoft's Virtual Technology Specialist Program!

SOS is proud to announce our very own Jim Bass, Director of Microsoft and Managed Services has entered the Microsoft Virtual Technology Specialist Program (VTSP). The VTSP is an elite group of Microsoft partners, developed to serve some of Microsoft's high-profile and key accounts. Read the full story here.

 

Microsoft Exchange & Lync

You've likely been working on Microsoft platforms and integration for years - and you know what you're doing. Why should handling Exchange or Lync be any different?


Challenges unique to Exchange & Lync

Even experienced IT pros can run into trouble with deploying Lync to properly support such features as:

  • Live Meeting remote / outside your organization
  • Multiple domain name support
  • Enterprise voice functionality or Remote Call Control integration with a supported PBX vendor
  • Network QOS for Audio / Video performance


Your Behind-the-scenes Microsoft Resource


SOS is a Gold Certified Sacramento Microsoft Partner providing services for Windows 7, Exchange 2007/2010, Office Communications Server (OCS), Lync, Active Directory, Windows Server 2008 R2, Lync & licensing sales & support. Our MCSEs and MCPs are local, full time, on-staff resources who have worked with OCS and integrated it with a range of telecommunications systems.

Would you like SOS to handle Microsoft unified messaging via Exchange, Lync and OCS for you -- or just help when you run into a snag? Please call 916-577-1711 to reach the SOS consulting team. Or email us at etips@team-sos.com.


Help with Windows Server, OCS, Exchange, Lync and more


As an SOS client, you'll have access to a local full-time staff of 20+ technology engineers experienced in infrastructure consulting, design, implementation, and support of:

  • Windows Server 2008 R2 & Windows 7
  • Office Communications Server / Office Communicator (OCS) / Exchange 2007 / 2010 & unified messaging
  • Lync & other cloud computing
  • Managed & hosted solutions
  • Active Directory
  • Hyper-V & other virtualization products

 

Integrate Microsoft with Cisco & other legacy phone systems, to reduce expenses & increase productivity.

We're also advocates of integrating Microsoft & Cisco, or other legacy phone systems, when it helps cut expenses and/or improve employee productivity and company performance.
We have integrated Microsoft Office Communicator with Cisco Communications Manager for select clients - and many others are going the same route.
 

Chosing the right platform depends on various, interrelated factors, including business process, desired outcome, timeframe, and more.

 

Integration Benefits include:

  • Avoid the "rip & replace"; Instead, integrate with your existing PBX
  • Ease IT administration
  • Allow users to work from single interface of choice
  • Deliver the highest quality user experience possible
  • Improve efficiency & productivity
  • Presence management
  • Call centers can pull in Subject Matter Experts from enterprise into interaction
  • Integrate with other Microsoft apps (Outlook, Word, etc.)

 

Case studies

Sacramento contracting firm Risse Mechanical had pushed its old phone system and network beyond their useful life. Since hiring SOS, the firm's 75+ mobile workers can meet the needs of large clients like Home Depot and better serve small customers. They are saving as much as $12,000 a year on long distance and can now self-administer their network. More...

 

SOS has worked with American River Bankshares since 1999. "Through solutions implemented by SOS, we've saved in desktop expenditures, reduced downtime associated with desktop issues, and created a reliable and cost-effective WAN utilizing Citrix and Microsoft's Server-based technology," said AMRB CIO Kevin Bender, "all while improving our client service." More...


We are here to help you


We are here to help you leverage Microsoft business solutions to drive down IT costs through site consolidation. For example, tap SOS to eliminate expensive voice mail systems at each office and deploy gateway appliances at each office instead. Centralize your voice mail system in your datacenter - a single UM server can support multiple offices, different vendors of PBX, and/or different languages. Please call 916-577-1711 to reach the SOS consulting team. Or email us at etips@team-sos.com


Links to learn more


News - Recent press releases from SOS
Clients - see case studies on 10 of the 300+ companies we serve
Location - see our physical location near Sacramento, California
Leadership - see who is guiding SOS forward and ensuring proactive, meticulous client service
Media coverage - see high-profile articles about SOS


Contact us


SOS - Simple, Smart, Secure IP Communications
3877 Shawn Way, Suite #200
Loomis, CA 95650
888-336-7671x1711
etips@team-sos.com
www.team-sos.com

Ask The Expert


Jim Bass, Director of Microsoft and Managed Services, SOS
View Bio
Contact us

Read Microsoft VTSP Blog Post

 

 

CERTIFICATIONS & ACHIEVEmeNTS

 

Client Testimonial

This was one of the top 2 projects I’ve ever been involved in. When I arrived, you guys were already engaged and had sized up the monolithic work to be done. I am impressed by the professionalism, and the smooth delivery of the project. It was a large project, with many elements. The fact that it went so smoothly is a testament to SOS. You guys are great.”

 

- Collin Reid,  IT Support

Transpac Imports, Inc.


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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Wednesday at 10am PST. Click here to register >>

 

Featured Whitepaper

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250.  Click here to learn more>>

 

Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>