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Managed Services

With SOS managed services, you gain enterprise-level IT support at a low fixed monthly cost.

 The result: greater uptime without the overhead of IT staff.
 

Choose the Option That is Right For You: 

 

MANAGE-Smart Comprehensive

All-inclusive IT managed services package

SOS's all-inclusive managed services package, MANAGE-Smart Comprehensive, provides small businesses with a cost-effective way to maintain reliable information technology systems. Learn more

 


 MANAGE-Smart Customized
Expert management of any technology - tailored to your needs

Our MANAGE-Smart Customized program provides the all-inclusive approach, but in an ala carte fashion; allowing you pick only the technologies you want supported. Learn more


Technologies supported

Remove the burden of ensuring uptime for your employees. With proactive management of your network infrastructure - - you can focus on your expertise. Technologies supported include:

  •         - WAN/LAN Management
  •         - Security
  •         - Disaster recovery
  •         - Virtualization
  •         - Storage
  •         - Active Directory
  •         - Microsoft Exchange, OCS, SQL
  •         - Microsoft Office
  •         - Windows Server
  •         - Thin client Citrix
  •         - Anti-X
  •         - Call Processing
  •         - Voice mail / Unified Messaging
  •         - Voice Gateway
  •         - Network faxing
  •         - Circuit management
  •         - SIP trunking
  •         - International & Long Distance
  •         - Consolidated billing


On-premise or hosted options

Virtualize your infrastructure with secure solutions that provide the functionality of in-house equipment, without the large investment and administrative costs. MANAGE-Smart offers:

  •         - Application hosting
  •         - Virtual data center / co-location
  •         - Virtual communications solutions
  •         - Phone systems & voicemail
  •         - Call centers
  •         - Conferencing (phone & web)
  •         - Interactive Voice Response (IVR) systems
  •         - Offsite storage/backup
  •         - Managed security solutions
  •         - Managed disaster recovery

SOS consultants learn about your business in order to customize a solution that fits the specific needs of your organization. There is no "one-size-fits-all" offering and we understand that. Your firm is unique and therefore requires a unique, personalized solutions management plan.

SOS employs over 20 full-time engineers with 100+ industry certifications including Microsoft Exchange Specialist and Cisco IP Telephony Troubleshooting Expert. We offer over 15-years experience providing excellent service to clients such as American River Bankshares, BloodSource and Cost U Less Insurance.
 

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Featured Audio/Video

 

Vegas.com Video Case Study

See Rob Cate discuss the changes in his contact center since Vegas.com adopted an all-in-one communications solution implemented by SOS.

See all videos >>

 

Featured Whitepaper

Supercharge Your Virtualization & Storage

With the introduction of Nimble’s game-changing development in storage technology and the efficiency gains from Microsoft Hyper-V, IT teams are achieving solid state technology at a SATA price point. Join us Wed, May 23rd for lunch, racing and a live technology demo.

Click here to register >>

Featured Case Study

 

 "Managed IT services reduced our costs by 20% annually"

Before Kodiak hired SOS, two members of the staff were spending about 10 to 15 hours a week on IT issues - instead of core functions such as business development. Since hiring SOS for managed IT services, the firm has gained uptime, quick response, and a 20% annual savings on IT costs.

Read full case study here >>