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VoIP Training

"At Microsoft, our ability to effectively serve small and midsize customers is due in large part to our strong network of business partners. We are pleased to partner with regional IT providers like SOS because these companies offer many of the tools and advice our customers consistently ask for, including easy-to-use technology, local expertise and integrated solutions."

A business VoIP training system that increases your general staff's productivity


SOS training is specifically designed to increase your general staff's productivity in the context of your chosen business communications technology system, and to increase your IT staff's internal capacity to manage your system.

A unique approach to business VoIP training for your staff

SOS provides administrative training in a unique fashion by combining SOS-led administrative training designed specifically for our client's environment and manufacturer-led certifications training. We have found that combining formal classroom training with real life training in our client's environment greatly improves our client's ability to self administer their systems.

The SOS phone training system


Telephone user training is typically offered in a 2-hour format, and scheduled according to the number of users being trained. All user training includes a customized manual, specific to the features they have enabled and are using in their organization, and that we offer both user training and "train the trainer" training.

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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Tuesday & Thursday at 10am EST. Click here to register >>


Featured Whitepaper

Harness the Power of Cisco Collaboration

Some organizations are able to utilize the power of collaboration, while other organizations spend a lot of time in unnecessary meetings. See how smart businesses create a technology environment that brings out the best of collaboration and saves money in the process. Click here to learn more>>



Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>