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Project Management

"Back in the beginning, I brought SOS in to handle specifically telecom, but SOS kept stepping up and handling everything so well, that we decided to pull them in on our overall IT planning, implementation, and support. In addition to getting good advice over the long term from SOS, I enjoy working with them. We have a great bond. They are also a great fit for us because we need a hybrid sort of outsourced support - that is, we have some internal personnel who can handle basics but need to outsource the higher level stuff. In my mind, SOS is best of class on telecom implementation and support - as well as network systems support. We've saved in desktop expenditures, reduced downtime associated with desktop issues, and created a reliable and cost-effective wide-area VPN utilizing Citrix and Microsoft's Server-based technology. Overall we have realized annual savings and improved client service through solutions implemented by SOS."
SOS executes flexible and dynamic solutions around a common management process, to address the whole communications business challenge with clients. This approach enables our clients to maximize their return on investment, reduce costs, and deliver improved service to their own end users.

Outstanding project management has kept us growing. SOS's outstanding project management earns it referrals from clients and praise from key manufacturers such as Cisco. Our proactive approach, which reflects the high standards of the Project Management Institute (PMI), has helped SOS grow consistently over more than a decade. SOS is ranked as one of the top 50 Fastest Growing Companies in Sacramento for 1995, 1996, 1997, & 2001 and consistently ranks as one of Sacramento's Top 25 Fastest Growing Companies, Top 25 Computer Vendors, Top 25 Interconnects, and Top 25 Women-Owned Businesses.

Deep experience on staff means you receive the best solutions and service. With 40 full-time individuals on our professional services staff, including pre-sales engineers, SOS has more certified implementers than any other regional firm. Our deep experience means we know how to determine exactly how business VoIP and IP telephony can benefit your company. 

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Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Tuesday & Thursday at 10am EST. Click here to register >>


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