Comprehensive IT for Business

Whitepaper:Forrester Research Total Economic Impact of the Cisco Unified Computing System

In March 2011, Cisco Systems commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Cisco Unified Computing System (UCS). The results were 177% ROI within 4 months!

Whitepaper: How to Evaluate Contact Center Solutions 
BenchmarkPortal paper on how contact centers really choose technology, and whether to buy components from various vendors or to go with an all-in-one solution (retail value $495).

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Whitepaper: Uses and Benefits of Unified Communications
See the exact time and money savings experienced by over 200 companies -- like saving 43 minutes per employee per day from more efficient message management.

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Whitepaper: Cisco-SOS Security Whitepaper
How to achieve security without breaking your IT budget. Email me this whitepaper.

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Whitepaper: Video Conferencing ROI Study
This 16 page study discusses real examples of ROI captured through travel reduction made possible by video conferencing technology.

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NEW! Business Brief: Secrets of the Pros — Benefits of IP and Multimedia in the Contact Center
New technology has made the business of contact centers more competitive than ever. Learn why advanced contact centers are leaving the rest in the dust - and how to put this knowledge to work.
 

Business Brief: Secrets of IP Telephony Pros
The SOS IP Communications Checklist. The 7 key steps in any voice and data migration.