Archived Events, Table of Contents

10.22.08 How Employee Productivity Improves a Company's Value

Join us October 22nd for an informative Webinar that will show you how to improve productivity and increase company value!

01.16.08 Supercharge Your Business with Unified Communications

01.16.08 Accelerate Responsiveness with Unified Communications Applications

01.16.08 Accelerate Responsiveness with a CallManager Upgrade and Complementary Applications

05.16.07 How to Cash in on Unified Messaging

Learn how to cost-effectively implement unified messaging.

04.11.07 How to Profit from VoIP in 2007

If you're considering Voice over IP for your business, why not hear about the ROI experienced by other local companies who have rolled it out?

04.11.07 Extending your Contact Center with IP Seminar for Call Center Managers

See a demo of leading edge contact center solutions and examples of the dollar for dollar ROI from an IP-enabled contact center. Attendees get 11 tools worth $1000.

02.13.07 See Exchange 2007 in action on Feb 13th (plus - get ready to race!)

See Exchange 2007 in action at the Microsoft launch event for Exchange 2007, Office 2007, and Vista. May sell out - nab a spot today.

How Employee Productivity Improves a Company's Value - Webinar Replay

Presenters:

Mike Welch, CEO - Welch & Company

Gia McNutt, CEO - SOS

The Take-Away:

• A recent study by Welch & Company shows that while revenue per employee, ROA and ROE are NOT indicators for increasing company value, operating income per employee STRONGLY correlates to increasing company value.
• Discover how you can take advantage of these findings to improve your company's productivity and increase company value.

Resources:
Download your free copy of the study

Special Offer:

Benchmark your company against the Standard & Poor's (S&P) 1500: A FREE productivity assessment benchmarking your current employee productivity against your peers in the S&P 1500, and projecting where you'll be in 10 years!

Supercharge Your Business with Unified Communications

Slides from a 2008 seminar powered by Cisco Systems, SOS, and IPcelerate

SOS and Cisco presented "Supercharge Your Business with Unified Communications," on January 16th 2008 at the Sacramento Hyatt.

Get the seminar slides

Complete the short form on this page to download

-Supercharge Your Business

seminar slide deck (16 slides)

Seminar overview - key points

1. Mass adoption of unified communications by business is occurring now.

2. Properly implemented, UC empowers users to easily connect anywhere, anytime and anyplace — to work when, where and how they prefer — adding productivity for their team and responsiveness. See how it works in several real-world examples.

3. Who you choose as your technology partner may be more important than which technology you choose.

Act now

Simply complete the short form on this page to receive the seminar slide deck.

Questions?

Please call Michelle Wolting of SOS at 916-577-1711 for help or information.

Accelerate Responsiveness with Unified Communications Applications

Wed Jan 16th 10:15-12:30 including complimentary lunch at the Hyatt Regency Sacramento

See how powerful applications running on a unified communications platform make customer interactions and teamwork faster and simpler.

Join us on January 16th, 2008* for a briefing, demo, and luncheon, and see:

• Real-world examples including dollar for dollar return on investment.
• Applications such as Cisco Unified Contact Center Express (UCCX), Cisco Unified MeetingPlace, and IPcelerate solutions such as e-911.
• A report on the benefits and features of UC applications - customized for your environment, for you to keep without cost.

Register by completing the short form at right. Questions? Please give us a call on 916-577-1711.

*Tip: Can't make it Jan 16th? Complete the registration form with 'can't make it' checked off and we'll email you some of the seminar's content.

Agenda

8:30-9 Registration

9-10 Session 1: Supercharge Your Business with Unified Communications

10-10:15 Session 2 Registration

10:15-11:15 Session 2: Accelerate Responsiveness with Unified Communications Applications

11:15-12:30 Complimentary Luncheon

Accelerate Responsiveness with a CallManager Upgrade and Complementary Applications

Wed Jan 16th 10:15-12:30 including complimentary lunch at the Hyatt Regency Sacramento

CallManager has made your team members more reachable, more connected. Now, a CallManager upgrade can make your team even more responsive and connected.

Plus make your state-of-the-art telephony system really sizzle with additional applications that make customer interactions, teamwork, and operations faster and simpler.

See how it can work for you.

Join us on January 16th, 2007 for a briefing and demo of the new CallManager and complementary applications.

Complete the short form on this page to register and:

• See real-world examples including dollar for dollar return on investment.
• See the benefits and features of Cisco Unified Contact Center Express (UCCX), Cisco Unified MeetingPlace, and IPcelerate solutions such as e-911.
• Receive access to guidance from SOS on which applications are right for you. This is a report customized for your environment for you to keep, without cost.
• Walk away with a first-hand perspective on which applications make customer interactions, teamwork, and operations faster, simpler, and more profitable.

Questions? Please give us a call on 916-577-1711.

*Tip: Can't make it Jan 16th? Complete the registration form with 'can't make it' checked off and we'll email you some of the seminar's content.

Agenda

8:30-9 Registration

9-10 Session 1: Supercharge Your Business with Unified Communications

10:15-11:15 Session 2: Accelerate Responsiveness with Unified Communications Applications

11:15-12:30 Complimentary Luncheon

"How to Cash in on Unified Messaging" Webcast

To listen: Complete the short form on this page

Why the buzz about Exchange 2007 with Unified Messaging?

Microsoft's newly released Exchange 2007 with Unified Messaging (UM) provides "anywhere access" by integrating e-mail, voice mail, faxes, and calendaring into a single inbox.

With it, you can get Unified Messaging within your existing email platform -- the environment you and your colleagues already know. No additional products, no additional staff requirements.

The stats show unified communications, which includes unified messaging, quickly pays off.

If you'd like to see what Exchange 2007 can do for your business, why not learn about it straight from SOS, a nationwide expert in unified communications for business and a Microsoft Gold Certified Partner?

(Less than 10% of Microsoft partners attain Gold Certified status. We know our stuff.)

Complete the short form below to get the on-demand webcast "How to Cash in on Unified Messaging" - a 60 minute presentation telling who can benefit most from Microsoft Exchange 2007 with Unified Messaging and how to achieve a seemless transition.

If you have questions, or for more information, please contact us at 916.577.1711 or e-mail

etips@team-sos.com

"How to Profit from VoIP in 2007" seminar for IT chiefs

Join us April 11th at the Sacramento Hyatt to learn how to cost-effectively implement IP communications.

Unified communications gives mobile team members "anywhere access" to corporate files, a single inbox for e-mail, voice mail, faxes, and calendaring and more. The stats show unified communications quickly pays off.

You'll hear about the value of IP communications for Sacramento-based Risse Mechanical and several other local firms. And, you'll hear from industry experts, network with peers over lunch, and experience an interactive demo.

At this complimentary event you get:

• Panel presentation on how to select an advanced communications solution for your business
• Demo of the most advanced business communications solutions available
• Case studies on companies that have rolled out VoIP
• 10 tools including a whitepaper, business brief, and case studies showing dollar for dollar ROI on VoIP
• Complimentary lunch

TIP: Can't make it that day? Send in the registration form anyway with 'just send me the take-aways' checked off. Here's why. Everyone who registers will get 4 of the 10 valuable tools we'll give seminar attendees.

Agenda:
How to Profit from VoIP in 2007 / Successful IP Communications Strategies
12:00 - 1:00 pm Complimentary Lunch
12:30 - 1:00 pm Registration
1:00 - 1:10 pm Welcome and Introduction
1:10 - 2:00 pm Mobile Workforce Technology Strategies
2:00 - 2:15 pm Break
2:15 - 3:10 pm Live Demo -- Mobile Workforce Solutions
3:10 - 3:30 pm SOS and Risse Mechanical
3:30 - 3:50 pm Q/A Panel
3:50 - 4:00 pm Summary and Wrap-up

Morning Session:

Extending your Contact Center with IP / Taking Full Advantage of the IP Contact Center
Click here for more information about the morning session.

Contact:
If you have questions, or for more information, please contact us at 916.577.1711 or e-mail etips@team-sos.com.

Extend Your Contact Center with IP

Wed Apr 11th 8:30am - 1:00pm

If you're considering IP communications for your call center/ contact center, why not hear from local peers who already have rolled it out?

Sacramento-based Cost U Less Insurance, which serves 600,000 Californians, moved its call center to an IP platform last year. The morning of April 11th, CEO Chris Ewings tells his lessons learned and dollar for dollar return on investment.

Attendees of each seminar receive customer examples, a technology demo, answers from the top IP communications experts, and complimentary breakfast.

Attendees also receive take-aways worth $1000 that help put the knowledge to work. For example, attendees get a voucher for a RealityCheck Report that shows in detail how your contact center compares to hundreds of others (retail value $500 and offered in partnership with BenchmarkPortal).

The At-home Agent advantage:

• Average 10% attrition rate-significantly lower than for onsite staff
• 25% more productive than onsite staff
• Costs = $11 less per hour than onsite staff

Most contact centers are forced to hire 1 of every 3 candidates just to "fill seats." At-home workers, however, let centers choose from an average of 20 candidates for each open position, giving managers a broader range of skill sets and experience to select the best agents possible. (Booz Allen, November 2006)

Agenda:
8:30 - 9:00 am Registration & Complimentary Interactive Breakfast
9:00 - 9:10 am Welcome and Introduction
9:10 - 10:00 am Remote Contact Center Agent Technology Strategies
10:00 - 10:15 am Break
10:15 - 11:10 am Live Demo -- Remote Contact Center Agent Solutions
11:10 - 11:30 am SOS and Cost U Less Insurance case study
11:30 - 11:50 am Q/A Panel
11:50 am - 12:00 pm Summary and Wrap-up
12:00 - 1:00 pm Complimentary Lunch

Note our Afternoon Session:

How to Profit from VoIP in 2007 / Successful IP Communications Strategies
Click here for more information about the afternoon session.

Contact:
If you have questions, or for more information, please contact us at 916.577.1711 or e-mail etips@team-sos.com.