Comprehensive IT for Business

Cisco IP Telephony Engineer

Compensation: $65,000 to $85,000 annually

Primary Responsibilities:

The Engineering role is primarily responsible for configuration, implementation, and support of our clients. This position is a full-time position.

Specific responsibilities include:

• Configuration, and on-site Implementation

• Lab pre-build and testing

• Design validation

• Help Desk support for clients, both post-project and support contract clients

• Certification maintenance and skill advancement

• Daily time entry

• Customer Satisfaction

• Client documentation upkeep

Requirements:

• Hands-on experience with IP Telephony systems, Cisco Call Manager, Unified Messaging, Cisco IPCC/Express, and Call Center Systems
• Cisco IP Telephony & networking certifications
• Strong experience in TCP/IP, DNS, DHCP
• Experience in WAN Transport using ATM, Frame Relay, Wireless, MPLS
• Experience in a large Multicasting, QOS, MPLS, and VPN
• Good interpersonal skills and ability to work well with others
• Ability to manage multiple priorities
• Professional presentation and communication skills
• Ability to solve problems through creative thinking and determination
• Ability to work responsibly with or without direct supervision; self directed and strong work ethic
• Strong written and verbal communication skills
• Reliable vehicle
• Willingness to travel (25%)